Alicante Catamaran Aventurero

Sailing trips along the Costa Blanca and Tabarca Island 

Alicante Catamaran Aventurero

Sailing trips along the Costa Blanca and Tabarca Island 

+34 694 443 820

GENERAL CONDITIONS FOR EVENTS ON CATAMARAN

Booking:  

· To make the reservation, you need to prepay 50% of the total amount.
The remaining amount will be paid 15 days before the activity.
If the reservation is formalized less than 15 days before the activity, you need to make the payment of the total amount.
· Send the transfer receipt to your agent or to info@alicantecatamaran.com
 
Cancellation:
· When the annulment or cancellation of the activity occurs at the client's will, the cancellation expenses will depend on the anticipation with which the notice of cancellation occurs:
- more than 90 days in advance, there will be no cancellation fees
- more than twenty days in advance, 50% of the total
- between twenty and five days before departure, 75% of the total
- within the previous five days: 100% of the total.
 
· In the event that the time does not allow navigation, the client may change the date of the activity for another date, agreed with the shipowner. However, service costs such as: additional boat trip, catering service etc) must be paid.
· The decision that the activity begins or continues normally, is exclusive to the technicians of Adventurer Catamaran.
· In the event that the client can not change the date, and there is no contingency insurance contracted, the cancellation fee is 15% of the value of the activity plus the extra costs in case there are any (eventual displacements, additional vessels , catering, etc.) as administrative expenses.
· If there is contingency insurance contracted, the amount of the activity will be refunded, based on the conditions of the contingency insurance, which must be paid at least 20 days before the date of the activity.
· The validity of the budgets is 15 days from the date of dispatch, unless the budget is mentioned otherwise.
 

GENERAL CONDITIONS OF RESERVATIONS AND CANCELLATIONS

Booking:  

· To make the reservation, you need to prepay 50% of the total amount.
The remaining amount will be paid 48 hours before boarding.
If the reservation is formalized less than 48h before the activity, you need to make the payment of the total amount.
· Send the transfer receipt to your agent or to info@alicantecatamaran.com
· The ticket is valid for the number of people specified, for the specified date and excursion.
 
Cancellation:
· The consumer can withdraw from the contracted services and depending on the advance with which the cancellation occurs, he is entitled to the following refund:
· - Up to 15 days before departure: 100% refund
· - Up to 10 days before departure: 95% refund
· - Up to 3 days before departure: 85% refund
· - Up to 48 hours prior to departure: 75% refund
· - Up to 24 hours prior to departure: 50% refund
· - Within 24 hours prior to departure: return 0
· If you do not show up at the scheduled time of departure, you will not be entitled to any refund of the amount paid, unless otherwise agreed by the parties.
· In the event that the company cancels the trip, for any reason not attributable to the consumer, this will have the right to reimbursement of the amounts paid, or to the completion of the trip on another day.
· There will be no obligation to compensate the consumer when the cancellation of the excursion is due to reasons of force majeure, meaning such circumstances and unpredictable outside the control of the company (including weather conditions), whose consequences could not have been avoided , despite having acted with due diligence. In this case you will receive a voucher for the same amount purchased, to redeem it on another date throughout the season.
· The consumer is obliged to report any breach or disagreement of the service provided during the trip, 'in situ', in another case, as soon as possible, in writing or in another form in which it is recorded
· To make the reservation, you need to prepay 50% of the total amount.
The remaining amount will be paid 48 hours before boarding.
If the reservation is formalized less than 48h before the activity, you need to make the payment of the total amount.
· Send the transfer receipt to your agent or to info@alicantecatamaran.com
· The ticket is valid for the number of people specified, for the specified date and excursion.
 
Cancellation:
· The consumer can withdraw from the contracted services and depending on the advance with which the cancellation occurs, he is entitled to the following refund:
· - Up to 15 days before departure: 100% refund
· - Up to 10 days before departure: 95% refund
· - Up to 3 days before departure: 85% refund
· - Up to 48 hours prior to departure: 75% refund
· - Up to 24 hours prior to departure: 50% refund
· - Within 24 hours prior to departure: return 0
· If you do not show up at the scheduled time of departure, you will not be entitled to any refund of the amount paid, unless otherwise agreed by the parties.
· In the event that the company cancels the trip, for any reason not attributable to the consumer, this will have the right to reimbursement of the amounts paid, or to the completion of the trip on another day.
· There will be no obligation to compensate the consumer when the cancellation of the excursion is due to reasons of force majeure, meaning such circumstances and unpredictable outside the control of the company (including weather conditions), whose consequences could not have been avoided , despite having acted with due diligence. In this case you will receive a voucher for the same amount purchased, to redeem it on another date throughout the season.
· The consumer is obliged to report any breach or disagreement of the service provided during the trip, 'in situ', in another case, as soon as possible, in writing or in another form in which it is recorded.

Central Office:

Aventurero Catamaran S.L.

Calle Joaquin Andreu, n¬į12

03177 Daya Vieja, Alicante

Tel.: +34 865 662 326

Cell.: +34 694 443 820

info@alicantecatamaran.com

Alicante Catamaran

Excursiones a vela - Isla Tabarca - Costa Blanca